Instructions for checking your computer's network interface speed.
Checking your computer's network interface speed
As a part of troubleshooting a UFB speed issue, you can review if your PC or Mac supports a gigabit network interface by following the below steps.
|1.||From the taskbar, open Networking and Sharing Center.
|2.||Click on the blue text next to 'Connections:'
|3.||Review the speed on the PC.
If the Speed is any value less than 1.0 Gbps → Click 'Properties'
|5.||Click 'Advanced' and under the "Property" field select 'Speed & Duplex'
Value should be one of the following options:
If '1.0 Gbps Full Duplex' is not an available option under Value then this computer's network interface does not support Gigabit. Arrange to perform the test from another computer with a gigabit network interface.
|1.||Open System Preferences
|3.||Select the relevant Connected Ethernet adapter and click Advanced
Select the Hardware Tab and review the entry in the Speed field:
For further troubleshooting steps, please refer to our Speed troubleshooting guide.
Get in touch
If you are experiencing any difficulty with any of these instructions, give us a call on 0800 477 333 (8AM to 10PM, 7 days a week).