Netcomm Wireless NF20 Guide

These instructions guide you through how to set up your Voyager branded Netcomm NF20 router for either ADSL/VDSL or Fibre.
Before you begin

• When connecting your router to Voyager broadband for the first time, it will need around five minutes to start up and automatically download all its important settings. Please ensure you leave it powered on and let it complete this process
• You’ll need your broadband connection to be fully provisioned and working – check your email for a “PROV-xxxxx: Your service should now be active!” email.

CONNECTING TO ADSL OR VDSL

1: Plug one end of the grey DSL/Phone cable into the grey DSL port on the router. Plug the other end into your DSL/phone wall jack. [Optional] Plug one end of the Yellow Network/Ethernet cable to any of the Yellow LAN ports on the router. Plug the other end to your Laptop, Desktop or other wired device.

2: [Voice Plan Only] Plug one end of another DSL/Phone cable to the Phone 1 port on the router. Plug the other end to your existing phone handset.

3: Plug the power supply into a power point on the wall and the power cable into the router’s power supply port. Press the On/Off button, located on the side of the router, and wait 5 minutes before attempting to connect

WIFI INFO

4: Your default Wireless Network Name (SSID) for 2.4Ghz WIFI, and SSID(5G) for 5Ghz WIFI can be found on the underside of your router, along with your WIFI Password (WLAN Key).

CONNECTING TO FIBRE

1: Plug one end of the Blue Network/Ethernet cable into the LAN1/GE1 (or LAN2/GE2 if advised) port on the Fibre ONT. Plug the other end into the Blue WAN port on the router. [Optional] Plug one end of the Yellow Network/Ethernet cable to any of the Yellow LAN ports on the router. Plug the other end to your Laptop, Desktop or other wired device.

2: [Voice Plan Only] Plug one end of another DSL/Phone cable to the Phone 1 port on the router. Plug the other end to your existing phone handset.

3: Plug the power supply into a power point on the wall and the power cable into the router’s power supply port. Press the On/Off button, located on the side of the router, and wait 5 minutes before attempting to connect.

WIFI INFO

4: Your default Wireless Network Name (SSID) for 2.4Ghz WIFI, and SSID(5G) for 5Ghz WIFI can be found on the underside of your router, along with your WIFI Password (WLAN Key).

Before you begin:

• The router's configuration can be modified through this user interface. We do not recommend editing the router settings without consulting us first if you are not familiar with its functionality.
• You will need to be connected to the modem's WiFi or have a computer with an Ethernet cable plugged into one of the four yellow “LAN” ports on the back of the router.

1. Log on to the Netcomm NF20 Open using your web browser

URL: http://192.168.20.1/

2. This will bring up the Login Page of the User Interface. Enter the credentials into the Login fields and click the 'Login' button.

Username: Admin

Password: The unique password is printed on the label on the bottom of the router

Once you have powered on your router for a few minutes, WiFi should enable automatically. This will be indicated by the 'WLAN' light on the front of the router being solid Green or blinking. 

If this light is off, then press the WLAN button on the side of the router to switch it back on.

1. WiFi information can be located on the label on the bottom of the Netcomm NF20 router.
2. To connect your devices (Computer, Mobile, Tablet, etc) to the Netcomm NF20 WiFi, search for the SSIDs labelled underside the back of the router.
3. Enter and submit the 'WiFi Password' labelled on the underside of the router.

4. Your device should then connect to the router's WiFi, if you have any issues please review if the WiFi Password is correct and try again.
 

Use the Grey RJ11 to RJ11 cable included with the Netcomm NF20 modem packaging to connect your phone handset to the Phone1 port on the back of the modem:

Ensure the router is connected to a Voyager ADSL/VDSL or Fibre service. Once the router is reset, it will connect back to Voyager and apply your original settings. This process may take up to 5-10 minutes.

Please note: You will lose any customized settings on the router once the reset is initiated. Do not interrupt or power off the router while the reset is in progress.

1. The router must be powered on.
2. Locate the 'Reset' pinhole at the back of the router.
3. Press the pin reset for up to 15 seconds.
4. Shortly you will notice all lights except the power light go off and on, indicating reset is in progress.
5. Do not interrupt the router once this is initiated.
6. Once the WLAN light is back on, this will indicate the process has been completed.