There is a new release of Connect Desktop available to users
The version number within the client will show as 1.94.0.0
The version number within the client will show as 1.94.0.0
Your app will still work if you do not upgrade today. However, for future automated updates and feature deployments, you will need to manually reinstall the app.
Requirements: This application only works on Windows 10 & 11 64 bit only.
*Please note, depending on your windows version, some things may look slightly different
Uninstalling the Client:
| Step | Instruction | Reference |
| 1 | In the search bar on your laptop - write "Apps" Click on the "Apps & Features" to open your app settings | |
| 2 | In the Apps & Features section - Find the Connect App | |
| 3 | Select Uninstall | |
| 4 | Confirm by clicking Uninstall again. Please wait while the app uninstalls. |
Reinstalling the Client:
| Step | Instruction | Reference |
| 1 | Open a web browser and input this URL: https://client.voice.voyager.nz/ | |
| 2 | Under the Connect Desktop section, select Install next to the Microsoft Windows app | |
| 3 | Click Get the App
If you are not seeing Version 1.94.0.0 - please clear the cache/cookies on your browser, follow this link here which can provide steps on how to do this: | |
| 4 | Click on the file to open the app | |
| 5 | Click Install | |
| 6 | Click Enable | |
| 7 | Log in with your credentials
Once logged in, please ensure you select Softphone |
Get in touch
If you require any further assistance, please contact our helpdesk on 0800 477 333 seven days a week 8 am - 10 pm NZST.