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Unable to access Plesk Server Administrator

Issue

When trying to connect to the Plesk Server Administrator you receive a connection failed or timeout error.

Solution

The Plesk Server Administrator listens for SSL connections on port 8443, because this is not a standard web service port some firewalls may block access. To resolve this problem check your computers software firewall and any hardware firewall or security appliances which may sit in front of your computer.

Get in touch

For any additional help, give us a call on 0800 477 333 (8AM to 10PM, 7 days a week).